Who we are
This website, citrusbeltplumbing.com, and the Citrus Belt Plumbing service are operated by Citrus Belt Plumbing.
Information you give us
From the form: name, phone, email, the address of the job, city or town, the kind of job, timing, anything else you add, and a record of your consent.
Calls to our number run through Twilio, a phone service, which logs the calling number, the date and the length of the call. We forward the call to the business that quotes for the job. We do not record calls.
For security, the hosting company keeps short-lived logs such as IP addresses. We use no tracking or advertising cookies.
How your details are used
Your details are used for one job: setting up the visit and quote you asked for, answering you, and recording where your request went.
Where your details go
We pass the details you send to the local plumber business that quotes for and does the job, and to nobody else for marketing. Once that business has them, its own privacy policy applies.
The form is delivered by Web3Forms, calls run through Twilio, and the site is hosted by Cloudflare. They process data only to provide those services.
How long we keep it
Records of each request are kept while the job is under way and for our accounts with the business, then deleted within two years.
Seeing or deleting your details
The privacy laws of your state (for example the CCPA in California) gives you the right to see, correct or delete what we hold. Write to [email protected] and we answer within the time the law allows. You can also take a complaint to the privacy regulator in United States.
Updates
If this policy changes, the new version goes on this page with a new date.
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